Privacy Policy

1. Information We Collect

We may collect the following categories of personal data:

• Contact information — name, email address, phone number, and any other details you submit through enquiry or contact forms on our website.
• Lead information — details submitted through Meta/Facebook and Instagram Lead Ads, including your name, email, and phone number.
• Website analytics and cookies — browsing behaviour, device type, pages visited, and session duration, collected via cookies and analytics tools.

2. How We Use Your Data

Personal data collected by Best Boats Only is used exclusively for legitimate business purposes, including:

• Responding to enquiries and sales-related questions.
• Providing information about new and pre-owned boats, models, and pricing.
• Arranging meetings, sea trials, and preparing quotations tailored to your requirements.
• Improving our website experience and optimising our marketing performance.

We do not sell your personal data to third parties under any circumstances.

3. Meta Lead Ads

Best Boats Only runs advertising campaigns on Facebook and Instagram using Meta Lead Ads. When you complete a lead form on these platforms, the information you provide — including your name, email address, and phone number — is transferred directly to Best Boats Only and stored in our CRM system.

This data is used solely for customer communication purposes: to respond to your interest, answer questions, and provide information about our boats and services. Your details are not shared with any third party beyond what is necessary to operate our CRM platform. Meta's own data practices are governed by their Privacy Policy.

4. Data Processors

To operate our business effectively, your data may be processed through the following platforms:

• Odoo CRM — our primary customer relationship management system used to manage enquiries, leads, and customer records.
• Meta / Facebook Lead Ads — for collecting lead data through our advertising campaigns on Facebook and Instagram.
• Google Analytics — for understanding website traffic, visitor behaviour, and marketing performance.
• Email service providers — for delivering communications, enquiry confirmations, and follow-up correspondence.

All processors are bound by data processing agreements and are required to handle your data securely and in compliance with applicable data protection law.

5. Your GDPR Rights

Under the General Data Protection Regulation, you have the following rights with respect to your personal data:

• Right of access — you may request a copy of the personal data we hold about you.
• Right to correction — you may ask us to correct inaccurate or incomplete personal data.
• Right to deletion — you may request that we erase your personal data where there is no legitimate reason for us to continue processing it.
• Right to restriction of processing — you may request that we limit how we use your personal data in certain circumstances.
• Right to data portability — you may request that we provide your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the details in the section below. We will respond within 30 days.

6. Cookies

Our website uses cookies to enable core site functionality, remember your preferences, and collect anonymised analytics data via Google Analytics. By continuing to use this website, you consent to the use of cookies in accordance with this policy. You may disable cookies through your browser settings, though some features of the site may not function correctly as a result.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: